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Membership Associates

  • Location: Bristol
  • Salary: £18,500 to £18,500
  • Type: Permanent
  • Posted: 11 days ago
  • Company: Red Recruitment

Are you passionate about delivering great customer service, as well as being keen to work in a varied, successful and exciting contact centre? If so, I have the role for you!!

Red are recruiting for one of the UK's leading breakdown providers, they are looking for Membership Associates to join their ever growing team to help them to continue to lead the way.

The role of Membership Associates:

  • Delivering first-class customer service
  • Assisting customers through a range of in-bound customer service enquires, via phone, on-line chat and email
  • Sell a range of market-leading products to new and existing members
  • Achieve performance levels and targets set

Ideal Membership Associates:

  • Experienced in customer service, either within or outside of the contact centre environment. Including retail, hospitality or front of house work
  • Proven track record of achieving targets
  • Outgoing, tenacious, positive and self-motivated
  • Ability to learn quickly
  • Excellent rapport building skills
  • PC literate, with good numeracy and literacy skills
  • Enjoys working within a large and friendly organisation

What you get in return:

  • Salary £18,500
  • Exceptional training
  • Free on-site parking (as well as excellent public transport links)
  • Welcome pack and a uniform is provided
  • 31 day's holiday (including bank holidays), increasing with length of service)
  • Free breakdown cover after 1 year's service
  • Great on-site canteen

Location: Bradley Stoke, Bristol

Working hours: You will be working on a rolling shift pattern between 8am and 7pm Monday to Friday and every other Saturday 9am - 5pm. You will know your shifts well in advance.