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Telesales Manager

  • Location: Welwyn Garden City
  • Salary: £35,000 to £45,000
  • Type: Permanent
  • Posted: 197 days ago
  • Company: Red Recruitment

The Telesales Manager, based in Welwyn Garden City and reporting to the UK Group Fuel Card Director, will be responsible for the efficient and effective management of a sales office, overseeing a sales team, meeting sales targets and the development and training of Telesales staff. The Telesales Manager will also be responsible for leading the team and is wholly accountable for the achievement of the overall team sales results.

Key Tasks:

  • Recruit, mentor and develop employees in an environment where they can excel through encouragement and empowerment
  • Meeting/exceeding sales targets
  • Management of any disciplinary/grievance processes
  • Keep ahead of industry developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Responsible for the performance of the team, and team members, to achieve KPI's
  • Training, coaching, development, and performance management of all team members
  • Adhere to and manage approved budgets
  • Forecasting and analysing sales data
  • Regular reporting of KPI's to the Group Fuel Card Director
  • Motivate team members through feedback on performance
  • A good understanding of the market dynamics in the respective sector
  • Management of prospective database and calling campaigns
  • Undertake performance reviews for the individual team members
  • To carry out any ad hoc tasks as required from time to time

Person Specification

  • Degree level or proven track record in a similar enterprise
  • Computing skills in Microsoft Office
  • Driving Licence


  • 2+ year's B2B sales experience
  • 3+ years in leadership sales position
  • Track record of superior performance metrics
  • Familiarity with CRM software
  • Excellent negotiation skills
  • Strong decision-making abilities
  • Familiarity with CRM software
  • Strong leadership skills
  • Excellent communication skills, being able to communicate with people of all level
  • Flexible and able to adapt to changes in the working environment

The Telesales Manager may be required to travel from the Welwyn Garden City office to the Bristol Head Office on occasion
Realistic OTE between £40k-£60k