Do you have strong communication and administration skills? Possess a high level of accuracy in your work?
InterQuest are delighted to be recruiting for a Customer Service Agent to join a leading Retail organisation in one of their UK head offices, where you will be responsible for managing, investigating and resolving customer queries by analysing and responding appropriately to incoming correspondence via email, telephone and letter.
Responding to customer queries and finding solutions for customers will mainly be done via email, telephone or letter. Each communication channel requires empathy, understanding of the query and then a high level of accuracy to ensure each query is recorded and to ensure complete compliance throughout every processes.
Customer Service Agent Role Responsibilities:
Customer Service Agent Essential Skills & Experience:
Customer Service Agent Desirable Skills & Experience:
Apply now for more information and immediate consideration.
InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.